Studio Policies

Late Arrivals

In consideration of our other clients, late arrivals may not receive their full scheduled service. If you believe you may not arrive at your appointment on time, a phone call to the salon is always appreciated.

Cancellation Policy

If you need to cancel your scheduled appointment, please be mindful of our cancellation policy below.

If your appointment is 1 hour or less, we require 24 hours’ notice.

If your appointment is 2 hours or more, we require 48 hours’ notice.

If your appointment is 3 hours or more, we require 72 hours’ notice.

In the event of a no-show, or if you cancel in less than the required time prior to your appointment, you will lose your deposit, or be charged 50% of your total service fee.

A major credit card is required to hold all appointments for services of 2 hours or more. Our front desk will inform you if your appointment exceeds the 2 hours mark and if a card is needed. A $100 deposit will be charged at the time of booking.

We ask this as a courtesy to your stylist, their time and the clients on our waiting list.